Dyna Rentals FAQs
Find answers to frequently asked questions about Dynarentals.
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Yes, Dynarentals clients can offer delivery to specific locations, such as airports, hotels, or a renter's preferred location. Delivery fees vary depending on the distance and the client's settings.
Clients can provide airport delivery services, which typically include meeting the renter at a designated spot or leaving the vehicle at an approved parking location. Detailed instructions are usually shared through Dynarentals' messaging system.
Dynarentals does not directly facilitate the shipping of cars. Rentals are intended for local use, and renters are generally required to pick up the vehicle or opt for client-provided delivery services.
Renters must communicate with the client to discuss changes to the delivery location. Adjustments may require an additional fee, depending on the new location.
Yes, clients can set a delivery fee, which is displayed during the booking process. This fee is based on the distance between the delivery location and the car’s location.
If a client fails to deliver the car at the agreed time and place, the client must pay a fee for not receiving the vehicle. Prices for the fee may vary depending on how many days the car was rented for and how many people wanted to rent that vehicle.
Delivery fees are usually separate from the rental price, but some clients may include free delivery within a specified distance or offer discounts for longer rentals.
- **Cancellations Over 24 Hours in Advance**: Full refund of the delivery fee.
- **Cancellations Within 24 Hours**: 50% of the delivery fee will be charged
- **Cancellations Within 24 Hours**: 50% of the delivery fee will be charged
Vehicles will be delivered cleaned and fueled. Customers must return the vehicle with the same fuel level to avoid refueling charges.
Vehicles delivered to airports will be parked at the most convenient location. Keys will be handed off in person or left at the designated rental counter or drop-off location, as agreed upon in advance.
A seasonal surcharge of 15% may apply during peak travel periods, such as holidays or major local events..
Delivery service is available between 6:00 AM and 10:00 PM. For deliveries outside these hours, a convenience fee of $20 applies.